Contact Us
Got a question about how we researched the highest payout online casinos, spotted something out of date, or want to flag an issue with an offer listed on blockchaineast.com? This page tells you how to reach us and what kind of enquiries we can actually help with.
How to reach the team
The quickest way to contact Best Online Casinos is by email. Send your message to [email protected] and someone from our editorial team will get back to you, typically within 48 hours. Please include as much detail as possible — for example, which casino review or page you're referring to, and what specifically prompted your message. That helps us route it to the right person and respond with something useful rather than a generic reply.
What we can help with
- Corrections or updates to information in our casino reviews, including bonus terms, payout data, or licensing details that may have changed
- Feedback on your own experience with a casino featured on this site, positive or negative
- General questions about how we assess and rank casinos for payout speed and reliability
- Business, partnership, or advertising enquiries
- Suggestions for casinos or topics you'd like to see covered
What we can't help with
We're an independent review and comparison site — we don't operate any of the casinos listed here, and we can't process deposits, withdrawals, account verification, or bonus claims on a casino's behalf. If you're having trouble with a withdrawal, a locked account, or a bonus dispute, that has to go through the customer support team of the casino itself, using the contact channels listed on their own site. We also can't offer legal, financial, or gambling addiction counselling through this contact form — for that, our Responsible Gambling page lists where to find proper support.
Before you get in touch about a specific casino
A few checks can save time on both sides:
- Confirm the casino is licensed and available to players in your state — availability and regulation vary across the US, and we cover the eligibility rules for each operator in our individual reviews
- Check the bonus terms on the casino's own site, since wagering requirements, expiry dates, and maximum withdrawal caps can be updated by the operator at any time
- Have your account or transaction reference ready if your enquiry relates to a specific deposit, withdrawal, or promotion
If after checking those you still think something on our site is wrong or misleading, that's exactly the kind of message we want — it helps keep our reviews accurate.
About our reviews and commercial relationships
Best Online Casinos may earn a commission when readers sign up through links on this site. That relationship does not influence how we rank or describe any casino — our editorial ratings are based on factors like payout speed, licensing, game fairness, and bonus terms, not on commercial arrangements. If you'd like to know more about the people behind the site, our About Us page has that background, and our Terms and Conditions cover how the site itself operates.
A quick note on responsible gambling enquiries
If you or someone you know is finding gambling difficult to control, we'd rather point you to the right resource straight away than have you wait on an email reply. Our Responsible Gambling page lists self-exclusion programmes, deposit and time limit tools, and national support services. These are free to use and separate from any casino or bonus offer on this site.